All orders are processed within 72 business hours and delivered within 3-7 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping charges for your order will be calculated and displayed at checkout. We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Due to the high demand & volume of our 2020 planners, this year our 2021 Planners, Notebooks, & Sticker Books, Pens, & Bookmarks are available for pre-order as of November 1st at 12:00am. They will ALL ship out before December 1st to ensure everyone gets their order before Christmas. Everything else will process and ship within 72 hours of purchase. If you order a mix of pre-order items and regularly processing orders, we may ship your orders into two parcels. Everyone will get their planner in December. If you have any questions, or would like to check on the status of your order, feel free to contact us at any time.